Just wanted to follow up and say what a pleasure it was to work with you [Darlene] and Cesar and CruiseExperts.com. I am thankful for the patient and prompt responses to several questions I had leading up to the trip. And the trip was awesome! I would also recommend Holland America. We did a cruisetour. The land tour schedule was intense at times, but worth it. I feel like we saw three weeks' worth in one week. And there were never any lines and very little waiting with Holland America having made all arrangements ahead of time. I can't imagine a better trip!
Thank you! — Brigette and Bruce W.
I want to thank you [Glynna] for suggesting the Avalon boat trip through the Rhine River. We had a superb time. As I reflect back I am in awe of the history in Europe. The architecture is stunning. I would recommend the trip to all that inquire about it. The finale of a week in Holland was the icing on the cake. Did I say we had a WONDERFUL time? Thank you so much. — Sharon F.
Cesar - many thanks for a wonderful vacation on Celebrity. Your attention to the details were absolutely magnificent. Thank you for all of your hard work. — Dr. Ron and Nancy M.
Our cruise was absolutely fantastic, we really loved it! It was our honeymoon and we will always remember!
Thank you very much for your service and your patience with my many questions and my bad English! :-)
[From Germany] — Ingrid K.
I started the week singing in my Senior Choir and one of my members cornered me and said, "I know you know Hawaii better than anyone. I want to take some friends there....who do you recommend?" I told her I would hook her up with my California connection and the very best travel agent in America and gave her your phone number! — Betty D.
Thanks [Glynna] for this "gracious" walk through. What a wonderful customer service style you have. Much appreciated.
Indeed I expect to enjoy this cruise. Will be hard to get off at the end of 16 glorious days. — Lynette K.
I first met Cesar at CruiseExperts.com while trying to book a cruise in Hawaii on line. I was so impressed with his professionalism, and the way he just took over and made all the arrangements for me. He took a load off my shoulders. So last year (June 2009) when 7 members of my family including myself decided to go on a mediterranean Cruise of course we sought the help of Cesar.
I must say he and his colleagues at CruiseExperts.com put together an unforgettable Cruise. The arrangements were flawless. Everything went so smoothly.
Yes, you guessed right, we will always seek their help and superb service whenever we decide to go an another cruise. — Judith C.
Months after our wonderful Alaska cruise of May 2009, I was thinking about you this morning and the great CruiseExperts.com help you provided. Your attention to detail and quick action provided a wonderful, economical upgrade to a veranda room on Holland America's Ryndam! Everything about this trip was truly "first class" - and the nice bottle of California red waiting in our room was a lovely touch. I could not be more pleased with your service. When we contemplate taking another cruise, you will be the first person I contact. — Bob C.
I have to tell you what great experiences we have had working with Jeremy Hayes over the years. She is always on top of things, answering all questions we have, and never is too busy to return our calls. We will continue to work with her, and already have two more cruises booked by Jeremy. We love you!! — Jean
Cesar has been very helpful and courteous. I have a family of 7 so a cruise such as we are taking really does take some arranging with which you folks have really done well. I am sure when we cruise again in the future we would give you folks first opportunity to serve us. — Ken B.