Our team of cruise consultants and support staff, based in Central California, counts nearly a century of combined talent, knowledge, and enthusiasm in the travel industry. We're not just another internet upstart; our seasoned team has gained the trust and business of thousands of satisfied cruise and land vacation customers from all over the country for the past ten years.
Our enthusiasm and passion for travel extends beyond our home office. Not only are all of our Cruise Experts CLIA (Cruise Line International Association) accredited (most have a Master Accreditation), but we boast a wealth of knowledge as a team... all are Hawaiian Destination Specialists, plus specializations that extend around the globe - Alaska, Mexico, Europe, Australia & New Zealand, South America, and Asia. We study, we train, we travel. We've personally inspected or have sailed on most of the popular cruise ships in the market. In short, we've seen 'em, sailed 'em, and have invested the time and energy to receive the very highest levels of training in the cruise industry. And it's ongoing each year, so you'll benefit from our valuable counsel and hands-on experience when considering the vast differences between cruise lines, ships, and destinations.
How does our training and experience translate into a practical benefit for you? Well just how important is your stateroom location on the ship, really? So where's the best place to see whales in Alaska? How 'bout letting us customize a couple extra days in Rome after your cruise...maybe a private guide for a Vatican tour? Tips for your stay in Sydney? The best snorkeling port on your Mexican cruise? It's the little things that count, don't you think?
Our Pledge To You
Most importantly, we're committed to understanding your needs and your expectations for a cruise vacation, and promise to take the time to fully explain all the details each step of the way. Even though our website provides a wealth of information, and the opportunity to book online 24/7, we know that the internet can never replace the human dimension. We want, and value, a relationship with you, not just a transaction. That's why we are available to you and encourage you to call...so you can experience our "Extra-Smile" Customer Service from the very first call!
The purpose of this "About Us" section is, quite frankly, to sell you on us...to persuade you that we're credible, that we've been around long enough to be trustworthy, we know what we're doing, and that (many) others have already come to that conclusion. We hope you will too. Because... it's really all about you after all, isn't it? That's what we know. Once we've had the opportunity to serve you, we believe you'll have such a positive experience that you'll return as a customer, and you'll tell the rest of your family and friends about us. We're really confident of that...to the degree that we continually evaluate and think of any way we can positively impact our relationship with you. And so you are truly not just a transaction, but a valued relationship. It's all about you and your cruise vacation.
Convenience - Our website is always open. You'll have access to thousands of cruise sailings, hundreds of ports, thousands of images, video clips and music, pages of cruise news and articles all available 24/7. Plus our Cruise Experts are available to you Monday to Saturday just by picking up the phone (888-804-2784). And we're here for you when you have a hundred questions.Savings - Everyone loves a deal, right? You can search and easily compare dates and rates, and book using our booking engine anytime. It's real inventory, in real time, and it's reliable and safe to use. We also contract for group space on hundreds of departures, and pass along the additional savings to you. Want to get in on exclusive cruise offers, onboard credits, and FREE cruise upgrades? And how 'bout those great last minute cruise deals everyone talks about? Then you need to sign up for the CruiseExperts.Com INNER CIRCLE. Some of the best promotions cannot be offered publicly, so you're missing out if you're not part of our INNER CIRCLE.